Watch without getting in the way
From inside or well away from the activity, note where insects enter and leave. Is it under an eave, beside a porch rail, or through a gap in siding? Do not stand on a ladder or reach toward the opening to improve a photograph. Keep people and pets away from the route while you ask about identification and safe access to the area.
The opening is not always the whole nest
An exposed nest may be easy to see, while a concealed colony can be inside a structural void. That difference affects how a professional approaches the work. Avoid sealing an active opening or spraying into a wall on speculation. Explain whether activity is beside a frequently used door or another place where the household cannot easily keep its distance.
Discuss the nest and the return to normal use
Ask what the proposed service addresses, whether nest removal is included when accessible, and how the area should be used afterward. Mention any access obstacle such as a locked gate, steep ground, or overhead obstruction. A service conversation should also distinguish wasps from bees or other insects before treatment is selected; not every flying insect at a flower is a nesting wasp.