Put the evidence on a room-by-room map
Make a simple note of the pantry shelf, laundry corner, or crawl-space entrance where signs appeared. Include dates if you can, and distinguish a fresh discovery from a place you only recently opened. A noise overhead does not prove an animal is nesting there. Chewed packaging and visible droppings can add context, but avoid handling material just to investigate more closely.
Food and shelter can sit in different places
A garage with pet supplies may connect to the living space through utility penetrations or a door. A crawl space may be difficult to enter safely. Describe those connections during the call rather than crawling under the house yourself. Also mention whether children or pets use the affected area, since device placement and access restrictions belong in the planning conversation from the start.
Ask about entry as well as removal
Trapping and closing entry points are related parts of a rodent discussion, but the sequence depends on the assessment. Ask which openings have evidence, who handles repairs, and what will be checked afterward. Do not dry-sweep or vacuum suspected rodent waste. Ask for appropriate cleanup guidance and clarify whether sanitation, exclusion, and return visits are included or separately arranged.